Craig is a PMP-certified Senior Consultant with ProspHire who uses his depth of knowledge of process improvement and lean systems to tactically execute programs for our clients. He has managed workstreams during an enterprise system implementation for a nationally ranked managed care organization, and identified opportunities to create operational efficiencies for a CMO (Chief Medical Officer) organization at a major health insurance company.
Prior to joining ProspHire, Craig was a process improvement manager at PNC Bank where he led a team of consultants responsible for metrics and customer experience. Craig graduated from the University of Pittsburgh with degrees in Finance and Accounting. He is also a trained Lean Six Sigma Black Belt.
Fun fact: Craig’s passion for “improvement” has carried over to his home, which he is in the process of renovating.