What does a career in healthcare consulting look like at ProspHire? If you’re considering a Consultant or Senior Consultant role, you likely have questions about the work, the team and opportunities to grow. Below, we answer questions candidates ask throughout the recruiting process to help you understand what to expect and how the opportunity could fit your goals.
The role and client work
- What kinds of healthcare challenges do ProspHire consultants help clients solve?
ProspHire helps healthcare organizations improve operations, manage regulatory changes, implement technology and deliver complex projects. Work spans Medicare Advantage, Medicaid, ACA, commercial healthcare and dental organizations. Examples include improving Medicare Star Ratings performance, reducing administrative costs, launching health plan products and optimizing dental practice
systems. - What does a typical week look like for a Consultant or a Senior Consultant at ProspHire?
A week could include client meetings, project planning, analysis, preparing deliverables and monitoring progress. The mix varies with the engagement and the stage of the project. Consultants develop their understanding of the client’s business and lead workstreams with support. Senior Consultants take broader responsibility for delivery and stakeholder decisions. Many team members enjoy the fact that no two weeks look the same. The variety and pace of create opportunities to learn and tackle new challenges. - How do responsibilities and expectations differ between Consultant and Senior Consultant roles?
Consultants contribute to project delivery with guidance from project leaders. Responsibilities include completing project work, building client relationships, communicating progress and risks and developing clear deliverables. Senior Consultants take greater ownership of project work, guide team members and lead client conversations. They are also expected to manage stakeholders and present recommendations that help clients make decisions.
- How are consultants matched with projects and can I express interest in particular areas?
Consultants are matched with projects based on their skills, experience, client needs and availability. You can share your interest in particular areas, which will be considered when matching you with assignments. - Who would I work with and how much direct client interaction would I have?
You’ll work alongside experienced ProspHire colleagues and directly with client teams, from analysts to executive leadership. The level of client interaction depends on your project and responsibilities, with opportunities to build relationships and learn from people across the engagement.
Senior Consultants take a larger role in leading client meetings, managing executive relationships and keeping communication flowing across all levels of the client’s team.
Travel and work expectations
- How much travel should I expect, including overnight stays or weekend travel?
Travel volume frequency and trip length depend on the engagement, the client’s location and stage of the project. We work onsite when it supports collaboration and project delivery. Some engagements may involve overnight stays or occasional weekend travel.
Travel expectations are discussed during the interview process. - How far in advance are travel expectations communicated and can they change during a project?
We plan, schedule and communicate travel expectations as far in advance as possible. Those expectations can change as client needs evolve and we communicate updates as soon as possible. - What are typical working hours and how often is evening or weekend work needed?
Most work takes place during standard business hours. Some engagements may occasionally require additional hours in the evening or on weekends, depending on client needs, time zone and project deadlines. - How do managers help when workloads become heavy or priorities compete?
Managers help teams manage workloads by clarifying expectations, reviewing priorities and encouraging colleagues to ask for help and support one another. - How does taking flexible time off (FTO) work while assigned to a client project?
Team members are asked to communicate planned FTO in advance so we can coordinate with the client and arrange coverage for project responsibilities while they’re away.
The team and consulting experience
- What do consultants find most rewarding and most challenging about working at ProspHire?
The opportunity to solve healthcare challenges, build strong client relationships and see the impact of their work. Earning clients’ trust and working alongside colleagues who share their knowledge and support one another are also valuable parts of the experience.
One of the biggest challenges is learning quickly and applying that knowledge to specialized healthcare problems in complex client environments. Building that understanding while delivering high-quality work on tight timelines takes effort, but it also creates opportunities to grow.
Onboarding and career growth
- What should I expect during my first 90 days, including training and my first client assignment?
Your first weeks focus on onboarding, getting to know the team and learning how ProspHire delivers client work. You’ll be paired with a mentor and matched with your first client assignment based on your skills, experience and client needs.
Hands-on project work and continued training will help you build your understanding of the client’s business and grow your confidence as a consultant.
- What healthcare knowledge and consulting skills should I bring and what can I learn on the job?
Bring a solid understanding of healthcare, strong analytical and problem-solving skills, sound business judgment and clear communication. Consultants should be comfortable supporting projects and delivering quality work on time.
Senior Consultants should bring experience leading workstreams, managing stakeholders and presenting recommendations to clients. - What mentorship and day-to-day support are available?
Consultants receive mentorship and guidance from experienced professionals, support from their project teams and access to healthcare expertise across the firm.
Project oversight and feedback help team members navigate day-to-day challenges and continue developing their skills. - What does it take to advance from Consultant to Senior Consultant and beyond?
Advancement involves consistently delivering results, taking greater ownership of projects, building trusted client relationships and helping others develop. As you grow, expectations expand to include leading more complex engagements and contributing to the firm’s success. - What opportunities are available for training, certifications and developing healthcare expertise?
We support team members who want to pursue certifications such as PMP, Lean Six Sigma and Certified Scrum Master.
Learning formats such as Lunch n’ Learns, an industry speaker series and leadership development programs have historically been available. Team members are also encouraged to suggest or lead programs that help colleagues build their skills and healthcare expertise. - What makes a candidate stand out for a Consultant or Senior Consultant role?
Candidates stand out when they can explain howe their work helped achieve client or business goals. Come prepared with specific examples of healthcare projects, business problems you helped solve and stakeholder relationships you built.
Explain your role, the actions you took and he measurable results you helped achieve. For Senior Consultant roles, include examples of leading complex initiatives and communicating with executive leaders.
Your next step
Choosing your next role means considering the work, the team and how the opportunity fits your goals.
Visit our Careers page to explore available opportunities and bring your questions to the conversation.
