Looking for a convenient way to stay informed and inspired as a healthcare leader? Soaring to New Health is ProspHire’s podcast designed with your busy lifestyle in mind. Our new format includes shorter episodes that pack a punch and offer valuable insights, actionable strategies and engaging stories that you can enjoy between meetings.
Hosts Chris Miladinovich, Entrepreneur, Co-Founder, Principal and Chief Strategy Officer and Dan Crogan, Principal and SVP of Consulting, dive into the latest healthcare challenges, share empowering client stories and business insights and provide you with effective ways to optimize your time, develop your teams and structure your processes. Join their special guests along the way.
“I am thrilled to be a co-host of ProspHire’s podcast, Soaring to New Health. I love the personal nature of podcasting, the relationship you build with your listeners and the relationship they have with you – they could be listening intently and chuckling along with you. There’s nothing like that feeling.” – Chris Miladinovich
“This endeavor to reach a new healthcare audience for ProspHire through a podcast is so exciting. You just need one person to listen, to get your message and pass it on to someone else. I can’t wait to dive into healthcare topics and trends with our guests and help our listeners prosper together with all the stories and insights.” – Dan Crogan
The State of Managed Care: What Health Plans Must Get Right in 2026
Managed care organizations are navigating increasing complexity as policy changes, funding pressures and rising member needs reshape the healthcare landscape. In this episode of Soaring to New Health, Highmark Wholecare leaders Victor Fields and Joe Glinka discuss the operational realities facing Medicaid and D-SNP organizations and what it takes to execute successfully in today’s evolving environment.
From Strategy to Scale: Why Growth Breaks Without Execution
We sit down with Dave Gaspar and Dr. John Poczatek of Smile Partners to discuss the realities of growth in today’s dental industry. From acquisitions and integrations to change management and clinical autonomy, they share lessons on what separates sustainable growth from growth that creates friction. ProspHire Dental Practice Leader Luke Laurin adds perspective on the operational and technology challenges organizations face as they scale. Together, they explore how successful organizations grow without losing sight of their people, patients or purpose.
Stars as a Protection Strategy
The Medicare Stars program is changing and the strategies that worked in the past may not be enough moving forward. In this episode, Bill Rayball of Highmark Health and ProspHire’s Andrew Bell discuss the program’s evolution, the growing importance of clinical outcomes and what health plans must do now to protect performance in an increasingly complex environment
Behavioral Science: Why Good Ideas Fail in Healthcare
Healthcare organizations don’t struggle because they lack strategy. They struggle because change doesn’t stick. In this episode of Soaring to New Health, we sit down with Michael Meadows, Managing Partner for Strategy & Performance at Limetree, to explore why healthcare transformation efforts fail and what behavioral science can teach leaders about designing change people actually adopt.
Compliance as Infrastructure, Not Overhead
Compliance isn’t just a checkbox—it’s the foundation that determines how healthcare organizations grow, scale, and withstand scrutiny. In this episode, we explore what breaks when compliance is reactive, and how embedding it into operations from the start can accelerate performance, reduce risk, and enable smarter transformation. Read the blog here.
Featured Guests
Victor Fields | President and CEO, Highmark Wholecare
Victor provides strategic leadership for one of Pennsylvania’s leading Medicaid and Medicare managed care organizations. Throughout his career, he has helped health plans strengthen operations, improve member outcomes and navigate complex healthcare transformation. His leadership experience spans Medicaid, Medicare, D-SNP and ACA programs, making him a respected voice on the future of managed care and healthcare delivery.
Joe Glinka | Director, Pennsylvania Health Choices, Highmark Wholecare
Joe leads Pennsylvania’s HealthChoices program at Highmark Wholecare, helping oversee one of the state’s largest Medicaid managed care programs. Throughout his career, he has worked to strengthen Medicaid operations, improve member access and quality and build collaborative partnerships across Pennsylvania’s healthcare system. His experience in Medicaid strategy, government programs and operational execution makes him a respected voice on the future of managed care and healthcare delivery.
Dave Gaspar | CEO, Smile Partners
Dave Gaspar is a healthcare executive with extensive experience leading multi-site healthcare organizations through growth, acquisitions, and operational transformation. He is passionate about building people-first cultures and helping organizations scale while maintaining strong patient experiences and operational excellence.
Dr. John Poczatek | Chief Clinical Officer, Smile Partners
Dr. John Poczatek is a practicing dentist and healthcare leader with deep experience in clinical operations, provider development and practice growth. He is focused on helping clinicians succeed by balancing high-quality patient care, clinical autonomy and sustainable organizational growth.
Andrew Bell | Managing Director
Andrew specializes in helping health plans improve performance across Medicare Advantage and government programs. With experience in Stars, quality improvement and operational strategy, he works with organizations to navigate regulatory change, align cross-functional teams and turn performance goals into measurable results.
Learn more about Andrew here.
Bill Rahal | Vice President of Government Quality at Highmark, Inc.
With deep expertise in Medicare Advantage quality and performance, Bill has spent his career helping health plans improve outcomes, enhance member experience and navigate an increasingly complex regulatory environment. He brings a practical, enterprise-wide perspective on what it takes to build and sustain high-performing Stars programs.
Michael Meadows | Managing Partner, Limetree
With more than 20 years of experience across healthcare, startups and established brands, Michael specializes in connecting behavioral science, strategy and operations to drive measurable business outcomes. His work focuses on helping organizations design change that improves adoption, engagement and performance.
Andrew Bell | Managing Director
Andrew leads the firm’s Medicare Advantage Practice and Stars capabilities. He specializes in helping health plans navigate regulatory change, improve performance and drive sustainable growth through operational execution. With deep expertise in the Medicare Stars program, Andrew partners with organizations to elevate quality outcomes and position them for long-term success in an increasingly complex healthcare environment.
Learn more about Andrew here.
Jessica Zeff | Founder, Simply Compliance Consulting
Jessica Zeff is the Founder and Principal Consultant of Simply Compliance, a healthcare compliance consultancy. With more than 20 years of experience, she helps healthcare organizations navigate complex regulatory environments, build effective compliance programs and translate policy into practical, operational solutions. Her expertise spans Medicare and Medicaid, HIPAA and enterprise risk management, with a focus on using compliance as a driver of performance, not just oversight.
