Client Results: Developing a Project Management Office for an MCO

We managed a software migration from beginning to end, providing strong oversight and subject matter expertise to ensure high quality and speed to market.

Challenge

The client engaged ProspHire for oversight on an large scale systems implementation, experiencing tight deadlines, high turnover, and lack of subject matter expertise and program oversight.

Solution

ProspHire leveraged experts in systems integration, platform experience and healthcare to provide both program and project management. To ensure a successful migration from the current to the new platform, ProspHire stood up a PMO implementing various standards to oversee all program verticals including change management, readiness and adoption and reporting to C level executives.

Result

ProspHire quickly deployed a team that provided quality work, continuity and speed to market. The project was completed successfully within 18 months and all requirements were met. ProspHire additionally developed a post go-live strategy to ensure continued success. In the end, the client received 2-3x Return on Investment.

Deliverables

Subject Matter Experts
Project management and oversight
Cost savings
Speed to market

Client Overview

The client is a managed care organization (MCO) that supplies various types of health services to members within Pennsylvania. The client is one of the largest Medicare programs and the largest D-SNP in the Commonwealth of Pennsylvania.