The client engaged ProspHire for oversight on an large scale systems implementation, experiencing tight deadlines, high turnover, and lack of subject matter expertise and program oversight.
ProspHire leveraged experts in systems integration, platform experience and healthcare to provide both program and project management. To ensure a successful migration from the current to the new platform, ProspHire stood up a PMO implementing various standards to oversee all program verticals including change management, readiness and adoption and reporting to C level executives.
ProspHire quickly deployed a team that provided quality work, continuity and speed to market. The project was completed successfully within 18 months and all requirements were met. ProspHire additionally developed a post go-live strategy to ensure continued success. In the end, the client received 2-3x Return on Investment.
The client is a managed care organization (MCO) that supplies various types of health services to members within Pennsylvania. The client is one of the largest Medicare programs and the largest D-SNP in the Commonwealth of Pennsylvania.