Looking for a convenient way to stay informed and inspired as a healthcare leader? Soaring to New Health is ProspHire’s podcast designed with your busy lifestyle in mind. Our new format includes shorter episodes that pack a punch and offer valuable insights, actionable strategies and engaging stories that you can enjoy between meetings.
Hosts Chris Miladinovich, Entrepreneur, Co-Founder, Principal and Chief Strategy Officer and Dan Crogan, Principal and SVP of Consulting, dive into the latest healthcare challenges, share empowering client stories and business insights and provide you with effective ways to optimize your time, develop your teams and structure your processes. Join their special guests along the way.
“I am thrilled to be a co-host of ProspHire’s podcast, Soaring to New Health. I love the personal nature of podcasting, the relationship you build with your listeners and the relationship they have with you – they could be listening intently and chuckling along with you. There’s nothing like that feeling.” – Chris Miladinovich
“This endeavor to reach a new healthcare audience for ProspHire through a podcast is so exciting. You just need one person to listen, to get your message and pass it on to someone else. I can’t wait to dive into healthcare topics and trends with our guests and help our listeners prosper together with all the stories and insights.” – Dan Crogan
Latest Episodes
Beyond Healthcare
In the season wrap-up of Soaring to New Health, host Dan Crogan joins Lauren and Chris Miladinovich, ProspHire’s co-founders, to reflect on a season filled with innovation, collaboration and real-world impact from Medicaid and Medicare Stars to ACA strategy, risk adjustment and dental transformation.
They share key takeaways from a challenging year in healthcare and introduce Tenavi Staffing, ProspHire’s new sister company expanding workforce solutions beyond healthcare and look ahead to 2026 with insights on cost optimization, leadership resilience and the evolving role of AI.
Cybersecurity Challenges in Healthcare | Two Part Series
Tune in to Soaring to New Health for our episode, Exploring Cybersecurity Challenges in Healthcare. Join Chris Vermilya of Loom Security and Joe Wynn of Seiso as they discuss the evolving threats, cutting-edge solutions and essential strategies for protecting patient data and healthcare systems.
Medicaid Momentum: Managing Change in a Shifting System
In this series, we delve into the dynamic evolution of Medicaid over the last five years with Brendan Harris, President of UPMC for You. Brendan offers valuable insights into how Medicaid has transformed, navigating challenges, embracing innovations accelerated by the pandemic and addressing the shifting winds that will shape its future. Join us as we explore the next chapter for Medicaid and the strategic priorities for leaders navigating this ever-evolving landscape.
Equity at Life’s Edges | Exploring Access and Inclusion in IVF and End-of-Life Care
In this powerful episode of Soaring to New Health, hosts Chris Miladinovich and Dan Crogan explore the intersection of equity, innovation and access in two vital areas of care: IVF and home and community-based health services. Joined by healthcare trailblazers Dr. Joe Sanfilippo and Arnie Burchianti, the conversation dives into the systemic barriers facing underserved populations – and the bold solutions needed to drive meaningful change across the care continuum.
Medicaid Matters | Three Part Series
The latest mini-series of Soaring to New Health explores the innovations and trends shaping the future of Medicaid operations. Featuring insights from Jim Burgess, Senior Vice President of Operations at Highmark Wholecare, and Julie Evans, Medicaid Practice Leader at ProspHire, the discussion covers the impact of technology, policy changes and best practices for improving efficiency and care delivery. This conversation highlights key strategies for navigating the evolving Medicaid landscape.
Healthcare Uncovered Series | Affordable Care Act
In our discussion with Caitlin Nicklow, Practice Leader at ProspHire, we explore the evolving landscape of the Affordable Care Act (ACA). With impending policy changes under the new administration, concerns about affordability and access to ACA plans loom large. Caitlin highlights challenges such as potential premium increases and reduced marketing outreach, emphasizing the need for health plans to remain agile and proactive in adapting their strategies. Read the blog here.
Healthcare Uncovered Series | Medicaid
ProspHire’s Medicaid leader, Julie Evans, discusses the biggest challenges facing Medicaid health plans, from regulatory shifts to cost management and provider accessibility. Tune in as we explore how ProspHire helps health plans navigate these complexities and drive better health outcomes. Read the blog here.
Healthcare Uncovered Series | Medicare Stars Performance
In this episode of Healthcare Uncovered, Andrew Bell, ProspHire’s Medicare Stars Leader, breaks down the latest regulatory shifts impacting health plans, including the Health Equity Index and Inflation Reduction Act changes. Learn how ProspHire’s expertise helps organizations navigate these challenges and optimize their Stars performance for long-term success. Read the blog here.
Healthcare Uncovered Series | Dental Practice Management
In this episode, ProspHire’s Luke Laurin discusses the challenges faced by dental service organizations (DSOs) and dental practice organizations (DPOs) in consolidating practice management systems. He explores strategies for implementing efficient tech stacks and optimizing workflows to enhance operational and clinical efficiencies, ultimately leading to significant cost savings and improved data utilization across dental clinics. Read the blog here.
Healthcare Uncovered Series | Project Delivery
At ProspHire, we understand that successful project delivery is the cornerstone of impactful healthcare initiatives. Our expert approach focuses on optimizing benefits, ensuring compliance with government regulations, integrating innovative clinical care solutions and reducing administrative costs – all while expertly managing tasks. Join us as we dive into ProspHire’s proven methodology and discover how we help healthcare organizations achieve measurable results and drive meaningful change. Read the blog here.
Featured Guests
Lauren Miladinovich | ProspHire CEO
Lauren Co-Founded ProspHire in 2015 and serves as the firm’s Managing Principal and Chief Executive Officer. She plays a key role in shaping strategic priorities, building client partnerships and developing alliances with specialized organizations that advance ProspHire’s mission to transform healthcare through expert delivery and execution.
Chris Miladinovich | ProspHire Chief Strategy Officer
As Co-Founder and Chief Strategy Officer of ProspHire, Chris leads the firm’s strategic growth, innovation and business development initiatives. He focuses on aligning ProspHire’s services with evolving client needs, building partnerships that drive healthcare transformation and guiding the firm’s long-term vision for sustainable impact and excellence.
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Joe Wynn | Co-Founder and CEO, Seiso
With over 25 years of experience in information technology, Joe is a recognized expert in information security, risk management and compliance. A Certified Information Systems Security Professional (CISSP) and member of the FBI Citizens Academy, Joe advocates for creating transparent conversations between security professionals and business leaders.
Learn more about Seiso by clicking here.
Chris Vermilya | VP of Services, Loom Security
Chris Vermilya is a seasoned leader with expertise in Identity & Access Management, Governance, Risk, Compliance and Information Security. As Vice President of Services at Loom Security, he leads the development and delivery of comprehensive cybersecurity services, driving strategic direction and building high-performance teams to address complex security challenges.
Learn more about Loom Security by clicking here.
Brendan Harris | President, UPMC for You and State Programs
Brendan Harris is President of UPMC for You and State Programs for UPMC Insurance Services Division. He is responsible for overall management of the operations of the state programs. He oversees programs that cover over 880,000 enrolled members and over $10 billion in revenue across Pennsylvania. This includes overseeing Medicaid (HealthChoices), CHIP, and the MLTSS program Community HealthChoices (CHC), as well as the UPMC Health Plan Center for Social Impact.
Arnie Burchianti | Pioneer in Home Health and Community-Based Care
Arnie E. Burchianti, II is a seasoned healthcare executive and entrepreneur, best known as the Founder and former CEO of Celtic Healthcare, Inc. and Graham Healthcare Group. From 1996 to 2018, he led Celtic Healthcare, expanding the company into a leading post-acute, hospice, and home healthcare provider across multiple states. Under his leadership, the company embraced technology to improve operational efficiency and patient outcomes, earning accolades like “Fastest Growing Life Sciences Company” and “Best Place to Work.”
Dr. Joe Sanfilippo, MD, MBA | Leading Expert in Reproductive Medicine
Dr. Sanfilippo is a Tenured Professor of Obstetrics, Gynecology and Reproductive Sciences at the University of Pittsburgh Medical Center (UPMC). Vice Chairman of Reproductive Sciences within the Department of Obstetrics, Gynecology & Reproductive Sciences. He is the Fellowship Director of the Reproductive Endocrinology & Infertility training program. For over 40 years, he has provided patient care in Women’s Health. He has been named one of America’s Top Doctors and highly regarded in the field.
Jim Burgess | Senior Vice President of Operations
Jim Burgess is a seasoned healthcare executive with a distinguished career dedicated to enhancing operational efficiency and achieving cost savings, particularly within the Medicaid sector. As the Senior Vice President of Operations at Highmark Wholecare, Jim leverages his extensive compliance background to drive the organization’s mission of providing whole person care to its members.
Caitlin Nicklow | Affordable Care Act
Caitlin is a PMP-certified Senior Manager at ProspHire with 10+ years’ experience in the healthcare industry and Medicare, Medicaid and provider sectors. She excels at managing complex programs and projects, identifying gaps and driving significant cost savings and revenue generation for clients.
Learn more about Caitlin here.
Julie Evans | Medicaid
Julie is a PMP-certified Senior Manager at ProspHire, leading the Firm’s Medicaid Practice. She specializes in enhancing care delivery and member satisfaction by addressing health disparities and optimizing cost management for Medicaid programs. With expertise in program facilitation and data-driven strategy development, Julie designs innovative interventions to improve health outcomes for Medicaid populations. Learn more about Julie here.
Andrew Bell | Medicare Stars Performance
Andrew leads ProspHire’s Medicare Stars Performance Practice, where he oversees the delivery and execution all of Stars project work, including contract assessments, program transformations, amongst other services. His work within managed care has a particular focus on Medicare Quality Improvement and Medicaid Performance Improvement Programs. Learn more about Andrew here.
Luke Laurin | Dental Practice Management
Luke specializes in Information Technology (IT) advisory for provider-based healthcare systems with expertise in strategic information system planning, system implementation roadmaps and management of complex system implementations. Learn more about Luke here.
Tim Calhoun | Project Delivery
Tim has served commercial and non-profit health plans and state health agencies to improve administrative, operational and clinical process and technology effectiveness.
