Michael is a Senior Manager for ProspHire. He is an experienced healthcare professional with a diverse background in quality management, member experience, rewards and incentives, model of care and member centric healthcare technology solutions.
Prior to joining the Firm, Michael was a Vice President of Product for NationsBenefits, a leading provider of supplemental benefits, flex cards and member engagement. He provided knowledge and expertise in outcomes programs and Medicare stars education to design and implement member engagement strategies.
Other career experiences include leading strategy and development of technologies that humanize healthcare by leveraging advanced analytics, machine learning and intelligent workflow design to assist payers and providers in closing care gaps, maximizing incentives and managing model of care initiatives. Michael also served as a senior program manager for a large regional health plan where he led the member engagement and experience vertical for Medicare stars. In this role he worked alongside business owners to create transparency, develop strategies to increase member engagement and maximize the member experience.
Michael holds a post graduate diploma in Public Service Administration from the University of York (UK) and a master’s certificate in Project Management from the University of Pittsburgh.
Fun Fact: Michael would love to hike the entire Appalachian trail and is inspired to do so by “A walk in the woods” by Bill Bryson, one of his favorite authors.
