Category: Leadership

Lauren Miladinovich

Lauren is the Co-Founder, Managing Principal and CEO of ProspHire. In this capacity, she is responsible for the Firm’s operations, strategy and talent functions, and has led ProspHire through triple digit revenue and headcount growth year-over-year for the past six years.

As a senior project management professional, Lauren worked in the Energy industry permitting natural gas pipelines. Outside of work, Lauren served as a Board Member and Treasurer for the Women’s Energy Network and was also their Public Relations Chair. She works closely with the Boys and Girls Clubs of Western Pennsylvania on their annual “Kiss a Pig” campaign and was honored with their 2017 Commitment to Youth Award.

Fun Fact: Lauren and her husband Chris have a pet Juliana pig named Nola, who is the star of the “Kiss a Pig” campaign.

Chris Miladinovich

Chris is ProspHire’s Chief Operating Officer.

He has 16+ years’ experience leading large scale, complex business transformation programs at Deloitte and other companies, and is adept at building and cultivating strong teams of “can do” professionals. Chris is a strategic thinker and problem solver with a passion for leaving organizations better than he found them.

Beyond the boardroom, Chris serves as a Board Member of the Pittsburgh Entrepreneurs’ Organization. He is also the Treasurer of the Condor Aero Club, Inc. and an instrument-rated, commercial pilot and certified flight instructor.

Fun Fact: Chris can turn people into pilots as a certified flight instructor. 

Dan Crogan

Dan is Principal and Senior Vice President of Consulting at ProspHire and a member of the Executive Leadership Team. He has helped to grow the Firm to nearly 100 practitioners and employees and guided ProspHire through triple digit revenue growth year-over-year. He is the first Principal admitted into the partnership. 


Dan currently leads the Firm’s Consulting Practice and oversees account management, business development and the Firm’s strategy and operations. His expertise is partnering with clients to achieve their healthcare transformation goals and is influential in driving change and leading business transformation by streamlining processes and enabling technologies to support business strategy. 


Dan previously led the Stars Performance Improvement service group and led the strategy and implementation of Medicare Stars transformations. His work resulted in ProspHire’s Medicare clients achieving higher Stars ratings and increased reimbursement through focused measure assessments and foundational improvement interventions.  


A Deloitte alum, Dan has worked in both consulting environments and in internal program and project management roles. 


Dan graduated from Duquesne University with a B.A. in Marketing and Supply Chain Management and holds an M.S. in Information Sciences from the University of Pittsburgh.

Fun Fact:
 Dan once appeared in a Gatorade commercial alongside Sidney Crosby. 

Rick Dorman

Rick is a Senior Principal Advisor with 35+ years’ experience in the healthcare industry. A retired Deloitte Principal, Rick has a demonstrated history as a leader in the management consulting industry, primarily in the public sector. He is also skilled in account and program leadership and management, enterprise architecture, IT strategy and quality assurance.

Luke Laurin

Luke is a Managing Director for Prosphire. He specializes in Information Technology (IT) advisory for provider-based healthcare systems with expertise in strategic information system planning, system implementation roadmaps and management of complex system implementations. Throughout his 15+ years of experience, he has managed several large-scale healthcare technology projects, contributed significantly to business development and established himself as a healthcare technology leader in the industry.

Luke has extensive expertise in strategic information system planning, system implementation roadmap development and complex system implementation management. He brings deep knowledge of program/portfolio management, revenue cycle and ambulatory, dental and post-acute workflows to each of his client engagements.

Prior to joining ProspHire, Luke served as a Partner with Cumberland Consulting Group in Chicago and in a consultant role with Ernst & Young.

Luke holds a Bachelor of Science degree in Operations and Information Management from Northern Illinois University. He is a certified Project Management Professional (PMP) through the Project Management Institute and is a member of the Healthcare Information and Management Systems Society.

Fun Fact: Luke plays the drums in a classic rock cover band called “The Bucks” in Chicago. They cover the Beatles, Moody Blues, Pink Floyd and a couple of originals.

Joshua Manning

Joshua is a PMP-certified Managing Director at ProspHire and member of the Firm’s Senior Leadership Team.

Joshua has 15+ years’ experience in management consulting, including leading nationwide system selections and implementations in both the payer and provider sectors.

Currently, Joshua is the Account Manager for a managed services organization (MSO). There, he oversees multiple initiatives with a focus on organizational growth through building a sustainable Stars program, optimizing benefits offerings and standing up the inaugural health plan performance leadership meeting.

Prior to joining the Firm, Joshua served as Principal Consultant at both Cumberland Consulting Group and HM Health Solutions, where he focused on portfolio strategic planning, system migrations and delivery planning and execution.

Fun Fact: As an avid Pittsburgh Penguins Fan, Joshua has attended playoff and Stanley Cup finals games and his two dogs are even named Sidney and Geno.  

Francis Roman

Francis is a Managing Director at ProspHire and member of the Firm’s Senior Leadership Team. He has 12+ years’ experience leading large-scale, complex business transformation projects in both client and consulting environments for healthcare and insurance companies. 

Most recently, Francis served as the account leader for a managed service organization and third-party administrator. There, he oversaw multiple initiatives to advance data management, data governance and business implementation and transformation initiatives.

He also previously served as the account leader and program manager for an enterprise health system implementation spanning multiple Medicaid lines of business. He developed a Project Management Office Playbook, established an operational readiness process definition and provided core operations support.

Francis is a Deloitte alum and trusted advisor to executives. He is detail oriented and skilled at developing tools and processes to simplify complex business and IT issues. At ProspHire, he is responsible for supporting the Firm’s technology infrastructure and Command Center.

Fun Fact: Francis harnessed his adaptability and love for meeting new people at a young age. Growing up, he attended 12 different grade schools including 3 separate high schools from kindergarten through his senior year.

Deborah Holzmark

Deborah joins ProspHire from the global consulting firm Dixon Hughes Goodman (DHG) LLP, where she spent two decades, the latter ten as their Chief Clinical Officer. At DHG, Deborah stood-up and ran their Physician Practice Consulting Group and was responsible for working with clients to execute clinical programs that improve health outcomes, increase profit, enhance operational efficiency and improve patient experience. 

A registered nurse, with experience in the ICU, ER and PACU, Deborah brings a clinical perspective to operational engagements. She is adept at helping clients identify the necessary steps for successful population health management while maintaining a focus on revenue performance and transformation. 

Prior to DHG, Deborah was a Director of Medical Management at Mountain Healthcare where she was responsible for utilization review, case management and quality services for a large physician owned PPO Network providing services to self-funded clients.  

Deborah is a Certified Professional in Healthcare Quality (CPHQ) and Six Sigma Lean Black Belt Professional (LBBP). 

Tricia Egry

A transformational marketing & communications executive with foresight and imagination, Tricia Egry is the Senior Director of Marketing & Communications at ProspHire, a national healthcare consulting firm headquartered in Pittsburgh, Pennsylvania. She has a history of surpassing ambitious business goals and delivering revolutionary digital marketing innovations that ensure memorable client experiences. Tricia has a consistent record of positioning organizations for success, spurring multi-million-dollar sales growth and developing ground-breaking marketing solutions that demonstrate a profound dedication to client engagement.

As part of the executive leadership team at ProspHire, she is responsible for building and driving a marketing & communications strategy that will unify client experience, brand purpose, creative communications and marketing technology, while inspiring a team of nearly 100 employees and consultants across the U.S.

Known for being a trusted advisor and consultant, Tricia has more than 25 years of experience in delivering high-impact, integrated marketing, brand and communications strategies across diverse industries, locations and geographies. Prior to joining ProspHire, she served as National Marketing & Communications Leader of Field Teams at BDO, USA, where she spearheaded marketing & communications strategies for more than 60 U.S. offices by leading the development and execution of go-to-market plans that included digital and social media campaigns, public relations and advertising initiatives, sales enablement and bid management and event and sponsorship strategies.  She came to BDO through the expansion of Alpern Rosenthal, where she led strategic marketing initiatives for numerous industries as Director of Marketing.

Prior, she was the head of the marketing department for a national scientific laboratory and consulting firm, where she managed marketing & communications programs for the headquarters and five spin-off companies. Tricia’s career experience also includes global event management, education program development, television news producing and reporting and radio broadcasting.

Fun Fact: Tricia has been a Latin Dancer for more than 20 years. She was a member of Los Salseros Caliente Dance Team and performed at night clubs and salsa congresses around the country.

Kathleen Bali

Kathleen is an accomplished Human Resources (HR) executive with more than 15 years of experience in manufacturing, government contracting, local government and non-profit sectors. As the Director of Human Resources for ProspHire, she is responsible for developing and executing human resources strategies in support of the overall human capital business plan and strategic direction of the Firm. Kathleen is committed to helping practitioners stand out by using a collaborative leadership approach, forming solid relationships and helping them achieve quality outcomes. Developing and executing people-centric organizational strategies is her area of expertise. 

Kathleen started her career at Lockheed Martin. She was selected to be part of the Leadership Development Program and served multiple roles including Compensation Analyst, HR Business Partner and Labor Relations Representative and later joined the company’s Intelligence Division.  

After Lockheed, Kathleen served in several HR roles across the U.S. She was an HR Generalist for Hope Community Resources in Anchorage, AK and an HR Supervisor for Graphic Packaging International in Monroe, LA.   

Kathleen put down roots in southwestern Pennsylvania and served as Director of HR for Washington County, where she oversaw the County’s Human Resources, Labor Relations and Occupational Safety and Health activities. She then moved to Pathways of Southwest PA as EVP of Human Resources. Prior to ProspHire, she took a role as Chief Talent Strategist for Cline Human Capital Consulting, where she obtained certifications as a Predictive Index and Talent Optimization Consultant.  

Kathleen graduated from Indiana University of Pennsylvania with a B.S. in Human Resources Management and holds an M.A. in Industrial Labor Relations also from Indiana University of Pennsylvania.  

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